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Wrong city downloaded
#1
Sad 
While helping my guild mates with their city plans, I tried to download the city of E the Great - but instead of her city, I ended up with the city of Persephone the Great 329!!!! I discovered this is the first name to come up when searching for "E the Great" on Global Ranking  Sad . 

So, has anybody else had this problem? Is there any way I around it?

Thank you for a great city planner... but I do hope this problem can be solved!
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#2
There is no way you can workaround this issue on your own. I will fix it but cannot tell you when exactly.
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#3
Thanks for the prompt reply. Guess I'll just create the city manually, then, until the issue can be fixed Smile
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#4
Hello.  I too was trying to help a friend (Heraclius) and someone other players city downloaded.  Who do we contact to report this issue and can it be resolved?  Thanks. P.S. My friend that I was trying to help is in V world.
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#5
(01-19-2017, 02:29 PM)Crombo Wrote: Hello.  I too was trying to help a friend (Heraclius) and someone other players city downloaded.  Who do we contact to report this issue and can it be resolved?  Thanks.  P.S.  My friend that I was trying to help is in V world.

I have no idea what is V world. Anyway, there is a very easy procedure to check if the import failure is expected or is indeed a bug. Go to the game and search same player there, with exactly same search string which you use in the editor. If your desired player/city is not at the very top of the search result, then current implementation of city editor will also fail to import correct city.
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#6
Sorry for the V world reference.  For those of us that have been playing for a long time (4 years in my case), players of Forge of Empires typically use V world to describe the world in which they are playing in.  In this case V world means Vingrid.  Folks in Brisgard will say B world as another example.  I apologize as I should not have presumed you to be a seasoned player.  

Anyway, so that I understand you correctly... are you suggesting I search for the player in the global rankings page?  I have done that and I am able to find the player in question.  So can one presume since I was able to locate the person, there is a bug in place?  And if so, is there a way to report this and request a fix?  Thanks.
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#7
Hello again.  Was wondering if anyone knows how to contact support on here?  Left a message here a week ago but no response.  Thanks for the help.
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#8
(01-26-2017, 03:28 PM)Crombo Wrote: Hello again.  Was wondering if anyone knows how to contact support on here?  Left a message here a week ago but no response.  Thanks for the help.

The support here is me ))) This project is my pet-project. I also have my regular job and sometimes I am out of time to respond.
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#9
(01-26-2017, 03:28 PM)Crombo Wrote: Hello again.  Was wondering if anyone knows how to contact support on here?  Left a message here a week ago but no response.  Thanks for the help.

Post here following info:
1) Server
2) world
3) your search string
4) screenshot of search results from the game.
5) screenshot of the city from the game which you want to import.
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#10
Ahoj,
Chtěl bych požádat o pomoc, chci přestavět město. Bohužel, nemohu číst mé aktuální město. Když zadám - nové město - zatížení ve hře město - a vyplnit serveru světové a hráč jménem, pak jsem si město jiného hráče, který má podobnou přezdívku. Mám nick Landy a město je mi načítá z Landy007.
By to opravit nějak?
Díky za odpověď
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